Terms of Service

These terms govern your use of ecommercefriendly.com (the “Site”), operated by eCommerce Friendly, LLC (“we”, “us”). By using the Site you agree to them. If you do not agree, please do not use the Site.

1. What this Site is

The Site presents the work of an independent senior software engineer available for custom software development, and gives you two ways to start a conversation about a project: a contact form and an AI-assisted discovery chat that helps scope the work and can produce a draft proposal.

That is the whole service offered here. The Site does not sell a product, does not host visitor accounts, and does not process payments. Any actual engagement is agreed separately, in writing.

2. Acceptable use

You may use the Site to learn about the work, to ask questions, and to describe a project you want built. You agree not to:

• use the Site for any unlawful purpose, or to submit unlawful content;
• attempt to gain unauthorised access to the Site, its data or its infrastructure;
• probe, scan, overload or otherwise interfere with the Site’s operation;
• upload malware or anything designed to damage a system;
• submit someone else’s personal data, confidential information or intellectual property that you have no right to share;
• scrape or bulk-extract the Site’s content, or use automated systems to hammer it; or
• impersonate another person or misrepresent who you are.

We may rate-limit, suspend or block access that we reasonably believe breaks these rules.

3. Intellectual property

Our content. The text, design, code, images and other material on the Site belong to eCommerce Friendly, LLC or its licensors. You may read, quote briefly with attribution, and share links. You may not copy, republish or build derivative works from it without our written permission.

Your content. What you type into the chat or the contact form, and any files you upload, remain yours. You give us permission to store and process them so we can reply to you, run the discovery conversation and prepare a proposal — nothing more. You confirm you have the right to share what you submit.

Case studies. Client work shown on the Site is anonymised unless the client has agreed to be named.

4. The AI discovery chat

The discovery chat is powered by a third-party large language model. By using it you accept that:

• its replies are generated, and can be wrong, incomplete or out of date;
• nothing it says is professional, legal or financial advice, and nothing it says commits us to anything;
• the content of your conversation is sent to our AI provider for processing, as described in the privacy policy; and
• you should not enter credentials, secrets or regulated personal data.

A human reviews anything before it becomes an actual commitment.

5. Proposals

A proposal produced through the Site is a draft for discussion. It is not an offer, and it does not create a contract. Work only begins under a separate written agreement signed by both sides, and that agreement — not this page — governs scope, deliverables, timing, commercial terms and ownership of the delivered work. Where the two conflict, the signed agreement wins.

6. Availability

The Site is provided as it is. We may change, suspend or withdraw any part of it at any time, and we do not promise it will be uninterrupted or error-free.

7. Disclaimer

To the fullest extent the law allows, the Site and everything on it are provided “as is” and “as available”, without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the information on the Site is complete or current, and nothing on it is a guarantee of any particular outcome for your project.

8. Limitation of liability

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising out of your use of the Site.

Because access to the Site is free, our total liability to you arising out of the Site is limited to the amount you have paid us for access to it, which is nothing. Liability for anything we deliver under a signed engagement is governed by that agreement instead. Nothing here excludes liability that cannot lawfully be excluded.

9. Indemnity

You agree to indemnify us against claims, losses and reasonable costs arising from content you submit to the Site, your use of the Site in breach of these terms, or your infringement of someone else’s rights.

10. Governing law

These terms are governed by the laws of the State of Colorado, United States, without regard to conflict-of-law rules, and the courts there have exclusive jurisdiction over any dispute arising from them. If mandatory consumer-protection law in your country of residence gives you the right to bring proceedings elsewhere, this clause does not take that right away.

11. Changes to these terms

We may update these terms. When we do, the “last updated” date at the top of this page changes, and the updated version applies from the date shown. Continuing to use the Site after that means you accept the change.

12. Severability and entire agreement

If any provision of these terms is unenforceable, the rest stays in force. These terms, together with the privacy policy, are the entire agreement between you and us about your use of the Site.

13. Contact

Questions about these terms go to legal@ecommercefriendly.com. You can also reach us through the contact page.