Privacy Policy

Effective Date: January 1, 2025

Last Updated: September 20, 2025

Introduction

eCommerce Friendly, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

- Fill out contact or discovery forms

- Subscribe to our newsletter

- Request services or consultations

- Communicate with us via email, phone, or chat

This may include:

- Name and contact information (email, phone, address)

- Business information (company name, website, industry)

- Service preferences and requirements

- Budget and timeline information

- Any other information you choose to provide

Information Collected Automatically

When you visit our website, we automatically collect:

- IP address and browser type

- Device information

- Pages visited and time spent

- Referring website

- General location (city/state level)

Cookies and Tracking Technologies

We use cookies and similar technologies to:

- Remember your preferences

- Understand how you use our website

- Improve your experience

- Track campaign effectiveness

You can control cookies through your browser settings.

How We Use Your Information

We use your information to:

- Provide and improve our services

- Respond to inquiries and requests

- Send service-related communications

- Send marketing communications (with consent)

- Analyze website usage and improve user experience

- Protect against fraud and unauthorized access

- Comply with legal obligations

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information with:

Service Providers

Third-party vendors who help us operate our business:

- GoHighLevel (CRM and marketing automation)

- Google Analytics (website analytics)

- Email service providers

- Hosting providers

Legal Requirements

We may disclose information if required by law, court order, or government request.

Business Transfers

If we merge with or are acquired by another company, your information may be transferred as part of that transaction.

With Your Consent

We may share your information for other purposes with your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

- SSL encryption for data transmission

- Secure servers and databases

- Limited access to personal information

- Regular security assessments

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

- Access your personal information

- Correct inaccurate information

- Request deletion of your information

- Opt-out of marketing communications

- Request data portability

To exercise these rights, contact us at [email protected]

Marketing Communications

You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any email or by contacting us directly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If we learn we have collected such information, we will delete it.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

- Right to know what personal information is collected

- Right to know if personal information is sold or disclosed

- Right to opt-out of the sale of personal information

- Right to non-discrimination for exercising privacy rights

International Data Transfers

If you access our services from outside the United States, your information may be transferred to and processed in the United States.

Data Retention

We retain your personal information for as long as necessary to:

- Provide our services

- Comply with legal obligations

- Resolve disputes

- Enforce our agreements

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

- Updating the "Last Updated" date

- Sending email notification (for material changes)

- Posting a notice on our website

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

eCommerce Friendly, LLC

Email: [email protected]

Phone: +1 (888) 855-6699

Address: 14667 W 71st Dr, Arvada, CO 80004, USA

Specific Service Privacy Notices

Marketing Automation Services

When you use our automation services, we may process customer data on your behalf. We act as a data processor and handle this data according to our service agreements.

Analytics and Reporting

We collect performance data to provide reporting and optimization services. This data is aggregated and anonymized whenever possible.